Privacy Policy

1. We respect your privacy

Amber Drop Honey respects your right to privacy and this policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

2. What personal information we collect

We may collect the following types of personal information from you:

Name
Billing address
Shipping address
Phone number
Email address
Information about the goods or services you have ordered
Information from enquiries you have made
Communications between us

3. How we collect your personal information

We collect personal information from you in a variety of ways, including: when you interact with us electronically or in person; when you access our website; and when we provide our services to you.

4. Use of your personal information

We use your information to provide our service to you. We also use it to improve our service and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners, such as Australia Post, who assist us in the provision of our services to you.

5. Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

6. Access to your personal information

You can access your personal information by contacting Amber Drop HoneyAmber Drop Honey will provide a copy of the information free of charge. However in certain circumstances, it will be possible to charge a “reasonable fee” to the data subject to cover administrative charges where the request involves the gathering of large amounts of data, when the request is manifestly unfounded or excessive, or when the request is repetitive.

7. Complaints about privacy

If you have any complaints about our privacy practices, please feel free to contact us with details of your complaints. We take complaints very seriously and will respond shortly after receiving notice of your complaint.

8. Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

9. Website

When you visit our website
When you come on to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. More information regarding the use of the Website can be found in our Terms & conditions.

Cookies
As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website and in providing our online store. More information on our use of Cookies can be found in our Cookie Policy.

Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.

 

Cookie Policy

This is the Cookie Policy for Amber Drop Honey, accessible from https://amberdrophoney.com.au

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies

If you create an account with us then we will use cookies for the management 
of the signup process and general administration. These cookies will usually 
be deleted when you log out however in some cases they may remain afterwards 
to remember your site preferences when logged out.

Login related cookies

We use cookies when you are logged in so that we can remember this fact. 
This prevents you from having to log in every single time you visit a new page. 
These cookies are typically removed or cleared when you log out to ensure that 
you can only access restricted features and areas when logged in.

Orders processing related cookies

This site offers eCommerce or payment facilities and some cookies are essential 
to ensure that your order is remembered between pages so that we can process 
it properly.

Forms related cookies

When you submit data to through a form such as those found on contact pages 
or comment forms cookies may be set to remember your user details for future 
correspondence.

Site preferences cookies

In order to provide you with a great experience on this site we provide 
the functionality to set your preferences for how this site runs when you use it. 
In order to remember your preferences we need to set cookies so that this 
information can be called whenever you interact with a page is affected by your
 preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and 
trusted analytics solution on the web for helping us to understand how you 
use the site and ways that we can improve your experience. These cookies may
 track things such as how long you spend on the site and the pages that you 
visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official 
[Google Analytics website](https://www.google.com.au/analytics).

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. If you are still looking for more information then you can contact us using the contact form available on this website.

Terms & Conditions

These Terms & Conditions apply to between you, the User of this Website (including any sub-domains), and Amber Drop Honey, the owner and operator of this website. By using this site you accept and agree to be legally bound by our terms and conditions. We may change the terms and condition at any time without notice. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

This website is operated by and behalf of

Amber Drop Honey
ABN 96 165 972 949 

84 Isaacs Lane
Johns River NSW 2443
Australia
+61403896248

Intellectual property and acceptable use

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

User-generated content

This website may include information and materials uploaded by other users of the website, including to blogs, bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our website do not represent our views or values.

Uploading content to our website

Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our website, you must comply with the content standards set out in these terms.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in these terms.

You are solely responsible for securing and backing up your content.

Privacy Policy

Information collected by Business Name from their customers is kept strictly confidential. Any information passed on to third parties such as Australia Post or courier companies, is solely for the completion of your order. Business Name will not sell any collected personal information.

Use of the Website is also governed by our Privacy Policy

Copyright Notice

This website and its content, including the site design and graphics, is copyright of Amber Drop Honey. All rights reserved.

Any other trademarks, company names, product names and/or logos set forth in this web site are the property of their respective owners. Trade marks, brand names, product names and company names of or related to the products appearing on this web site are the property of their respective owners. Amber Drop Honey does not claim to own any of these trade marks nor claim that Amber Drop Honey is related to, endorsed by, or in any other way connected or associated with these companies.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Amber Drop Honey and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

Through this website you are able to link to other websites which are not under the control of Business Name. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Amber DropHoney takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

You are responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Pricing

All prices are displayed in AUD and include GST. Prices may be subject to change without notice. All prices are correct at time of purchase and are confirmed with an order confirmation email.

Product Availability

All orders are subject to product availability. If a product is not available at the time of purchase you will be notified as soon as possible and offered an alternate product (if available) or a store credit or refund.

Conditions of Sale

All orders must be paid for before they are sent. Amber Drop Honey takes no responsibility for goods damaged during delivery.

Returns Policy

If for any reason you are not satisfied with your purchase it can be returned for an exchange or refund within 30 days, no questions asked. The returned item must be in original condition and in original packaging.

Digital subscription products can be cancelled at any time, after which, your access to our product/service will cease. Digital subscription products are only eligible for refunds within 10 days of the initial subscription start date.

Digital products which are downloadable, are not eligible for return.

Replacement of Faulty Items

To ensure you are happy with your purchase we thoroughly check all items before they are sent. If you do receive a faulty item please contact Amber Drop Honey immediately and we will arrange an alternative product, store credit or refund.

Payment

Amber Drop Honey welcomes payment by credit card, including VISA, Mastercard and American Express, Paypal or Direct Deposit. Payment must be made at time of purchase.

Acceptance of Order

Amber Drop Honey will send email confirmations of your order once placed on our website.

Supply

Amber Drop Honey reserves the right to refuse to supply to any individual or company.

Security

Amber Drop Honey uses Secure Sockets Layer (SSL) technology to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. Learn more about how we keep your shopping experience Safe and Secure.

Safe & Secure Shopping

Amber Drop Honey understands its responsibilities and obligations to protect your personal information. We have undertaken and continue to undertake security measures and testing to ensure a safe and secure shopping experience.

Secure Online Shopping

Every time Amber Drop Honey collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Sockets Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. Only authorised personnel from Amber Drop Honey can access this personal data for authorised reasons.

For more information, please see our Privacy Policy.

Secure Credit Card Payment

Online payments for Amber Drop Honey are handled by Paypal. All customer credit card information is securely submitted and processed entirely on Paypal systems; Amber Drop Honey staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CCV codes).

Contact Details

If you have a question or concern regarding the security of your personal information or payment details, please contact us.